Customer Success & Aviation Support Specialist
Location: Remote (Europe) | Type: Freelance
Are you an active pilot, aeroclub manager, or airfield dispatcher who loves helping others? We need someone to support our growing community of gliding clubs and answer operational questions.
What you will do:
- Handle support tickets and inquiries from club admins and dispatchers with deep domain knowledge of aviation operations.
- Onboard new aeroclubs, help configure home airports, and assist with data imports.
- Gather user feedback and collaborate with our engineering team to prioritize feature requests.
Requirements:
- Familiarity with gliding, aerotows, or general aviation club environments.
- Empathetic, clear communicator in English.
Interested in this position?
Send your CV and a brief introduction to us at [email protected] with the role title in the subject line. We look forward to hearing from you!